[TriLUG] TWC latency issues

[OlsonE at aosa.army.mil]

You can add Garner to that issue list too. I'm in Eagle Ridge (which has
a Raleigh address) ...but in all it's glory ...I still live in Garner. 

-----Original Message-----
From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
Behalf Of Jason Watts
Sent: Thursday, August 09, 2007 11:08 AM
To: Triangle Linux Users Group discussion list
Subject: Re: [TriLUG] TWC latency issues

Ive been strugging with TWC out here in char.  not sure what my upstream
is, but I know my pings will time out about every 5-10 min if i ping it
to death.  Also have had some other issues with my service just
disapearing.

Ive thought of switching to DSL, but wonder if ill have the same
problem.

What ever your problem is out in apex, i wonder if its related to the
same thing i have been fighting here in charlotte for the past forever.

jsn


On 8/9/07, Brian C. Hicks <bhicks1 at nc.rr.com> wrote:
>
> Somewhat off topic, but my TWC service is providing me with about 
> 12-91kbps in upstream and very large latencies in the Apex area as of 
> late.  Some of my customers with business class connections in the 
> triangle are having problems obtaining the bandwidth they purchased as

> well lately.  I spoke with another triluger in my area, and he is 
> seeing the same issues.  He believes that TWC may have implemented 
> some new type of qos backing things up at the distribution routers.  
> When I call to inquire about my service, I get the whole, reset your 
> router and we will send someone out to test signal strength.  At any 
> rate, if anyone else is seeing the same things, please take the time 
> to call and complain so we can get the real problem fixed.  I know it 
> is a hassle getting to tier 3 support to hear you need to reboot your 
> computer, but I figure if enough people complain, someone will realize

> something is not right.
>
> Thanks,
> Brian Hicks
>
>
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