[TriLUG] TWC latency issues

[Thomas]

You can check TWC downlink/uplink speed using
http://www.timewarnercable.com/nc/products/speedtest.html


On 8/9/07, Jason Watts <jsnonzzr at gmail.com> wrote:
> Ive been strugging with TWC out here in char.  not sure what my upstream is,
> but I know my pings will time out about every 5-10 min if i ping it to
> death.  Also have had some other issues with my service just disapearing.
>
> Ive thought of switching to DSL, but wonder if ill have the same problem.
>
> What ever your problem is out in apex, i wonder if its related to the same
> thing i have been fighting here in charlotte for the past forever.
>
> jsn
>
>
> On 8/9/07, Brian C. Hicks <bhicks1 at nc.rr.com> wrote:
> >
> > Somewhat off topic, but my TWC service is providing me with about
> > 12-91kbps
> > in upstream and very large latencies in the Apex area as of late.  Some of
> > my customers with business class connections in the triangle are having
> > problems obtaining the bandwidth they purchased as well lately.  I spoke
> > with another triluger in my area, and he is seeing the same issues.  He
> > believes that TWC may have implemented some new type of qos backing things
> > up at the distribution routers.  When I call to inquire about my service,
> > I
> > get the whole, reset your router and we will send someone out to test
> > signal
> > strength.  At any rate, if anyone else is seeing the same things, please
> > take the time to call and complain so we can get the real problem
> > fixed.  I
> > know it is a hassle getting to tier 3 support to hear you need to reboot
> > your computer, but I figure if enough people complain, someone will
> > realize
> > something is not right.
> >
> > Thanks,
> > Brian Hicks
> >
> >
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