[TriLUG] TWC latency issues

[jonc at nc.rr.com]

Jason - I think your issue is an oversubscribed infrastructure. You are probably just running on the residential network - they may not even have separate nets out there. If you can, go for a static IP address. In the early days, that moved your modem's connecting signal to a separate distribution router (different from the ones used by the masses...).

If you are in this area and have the same problem as Brian (and I) then you will definitely notice it. All requests take very long to process.

We've been hitting: www.speakeasy.net/speedtest and then using the Atlanta server.
I've gotten between 19kb and 91kb for my upload

When I test on-net though, Everything works fine for me. In fact, I can talk to Brian VoIP to VoIP and it sounds fine - because we are both on TWC and the signal never leaves the local net... but just try talking to someon off-net from TWC... :-(

Jon

---- Jason Watts <jsnonzzr at gmail.com> wrote: 
> Ive been strugging with TWC out here in char.  not sure what my upstream is,
> but I know my pings will time out about every 5-10 min if i ping it to
> death.  Also have had some other issues with my service just disapearing.
> 
> Ive thought of switching to DSL, but wonder if ill have the same problem.
> 
> What ever your problem is out in apex, i wonder if its related to the same
> thing i have been fighting here in charlotte for the past forever.
> 
> jsn
> 
> 
> On 8/9/07, Brian C. Hicks <bhicks1 at nc.rr.com> wrote:
> >
> > Somewhat off topic, but my TWC service is providing me with about
> > 12-91kbps
> > in upstream and very large latencies in the Apex area as of late.  Some of
> > my customers with business class connections in the triangle are having
> > problems obtaining the bandwidth they purchased as well lately.  I spoke
> > with another triluger in my area, and he is seeing the same issues.  He
> > believes that TWC may have implemented some new type of qos backing things
> > up at the distribution routers.  When I call to inquire about my service,
> > I
> > get the whole, reset your router and we will send someone out to test
> > signal
> > strength.  At any rate, if anyone else is seeing the same things, please
> > take the time to call and complain so we can get the real problem
> > fixed.  I
> > know it is a hassle getting to tier 3 support to hear you need to reboot
> > your computer, but I figure if enough people complain, someone will
> > realize
> > something is not right.
> >
> > Thanks,
> > Brian Hicks
> >
> >
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