[TriLUG] TWC latency issues

[OlsonE at aosa.army.mil]

You know ...I contemplated getting a static IP. I wonder if you have
their phone service ...if you automatically get a static ip. Hmmmm.

It might be worth my time (and bucks) to give it a try. 

-----Original Message-----
From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
Behalf Of jonc at nc.rr.com
Sent: Thursday, August 09, 2007 11:51 AM
To: Triangle Linux Users Group discussion list
Subject: Re: [TriLUG] TWC latency issues

Jason - I think your issue is an oversubscribed infrastructure. You are
probably just running on the residential network - they may not even
have separate nets out there. If you can, go for a static IP address. In
the early days, that moved your modem's connecting signal to a separate
distribution router (different from the ones used by the masses...).

If you are in this area and have the same problem as Brian (and I) then
you will definitely notice it. All requests take very long to process.

We've been hitting: www.speakeasy.net/speedtest and then using the
Atlanta server.
I've gotten between 19kb and 91kb for my upload

When I test on-net though, Everything works fine for me. In fact, I can
talk to Brian VoIP to VoIP and it sounds fine - because we are both on
TWC and the signal never leaves the local net... but just try talking to
someon off-net from TWC... :-(

Jon

---- Jason Watts <jsnonzzr at gmail.com> wrote: 
> Ive been strugging with TWC out here in char.  not sure what my 
> upstream is, but I know my pings will time out about every 5-10 min if

> i ping it to death.  Also have had some other issues with my service
just disapearing.
> 
> Ive thought of switching to DSL, but wonder if ill have the same
problem.
> 
> What ever your problem is out in apex, i wonder if its related to the 
> same thing i have been fighting here in charlotte for the past
forever.
> 
> jsn
> 
> 
> On 8/9/07, Brian C. Hicks <bhicks1 at nc.rr.com> wrote:
> >
> > Somewhat off topic, but my TWC service is providing me with about 
> > 12-91kbps in upstream and very large latencies in the Apex area as 
> > of late.  Some of my customers with business class connections in 
> > the triangle are having problems obtaining the bandwidth they 
> > purchased as well lately.  I spoke with another triluger in my area,

> > and he is seeing the same issues.  He believes that TWC may have 
> > implemented some new type of qos backing things up at the 
> > distribution routers.  When I call to inquire about my service, I 
> > get the whole, reset your router and we will send someone out to 
> > test signal strength.  At any rate, if anyone else is seeing the 
> > same things, please take the time to call and complain so we can get

> > the real problem fixed.  I know it is a hassle getting to tier 3 
> > support to hear you need to reboot your computer, but I figure if 
> > enough people complain, someone will realize something is not right.
> >
> > Thanks,
> > Brian Hicks
> >
> >
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