[TriLUG] TWCNC in Durham alternatives [WAS: time warner business class]

[James Tuttle]

Brian Henning wrote:
> On that note, anyone in the area subscribe to the residential "Turbo" RR
> service?  I do, and have never seen as much as 5mbps on this supposedly
> [best-effort] 8mbps line..  The customer service representative (located
> in Canada) could not escalate my service call since my traceroute RTTs
> were within spec (and wasn't prepared to understand that round-trip time
> has only marginal relation to bandwidth).
> 
> I'm eager for alternatives.  This is, of course, residential class and
> not business class, and I'd like, if possible, to stay in the
> residential $50 price-range.
> 
> ~Brian
> 
> -----Original Message-----
> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
> Behalf Of OlsonE at aosa.army.mil
> Sent: Tuesday, November 27, 2007 4:58 PM
> To: trilug at trilug.org
> Subject: Re: [TriLUG] time warner business class
> 
> please do. i'd be interested. i've been considering business class due
> to the dwindling performance of my regular home line. once they put the
> packet-shaping hardware in, my bandwidth has been cut more than 1/2 of
> what it used to be. 
> 
> -----Original Message-----
> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
> Behalf Of Carl Crider
> Sent: Tuesday, November 27, 2007 4:40 PM
> To: Triangle Linux Users Group General Discussion
> Subject: Re: [TriLUG] time warner business class
> 
>  I second the above statements. As a sys admin for a local [Durham]
> non-profit, our service was not worth the 20% discount. Notes, the
> firewall support [if you use their hardware] is farmed out to another
> provider, and it was terrible.
> 
>  I have a large list of "not good" things. You can email me for the
> rest.
> 
> -Carl
> 
> 
> 
> 
> 
> 
> On Nov 27, 2007 4:27 PM, Dave Sorenson <dave at logicalgeek.com> wrote:
> 
>> We had em for a while for our online learning servers. We could almost
> 
>> schedule a 3-6 hour down time every 3 months or so. We dropped them 
>> and found another provider. The fact that the e-mail doesn't work a) 
>> doesn't surprise me. and b) speaks volumes about how good they are.
>> YMMV, but here in Durham our experience was less than good.
>>
>> Dave
>>
>> James c. Jones wrote:
>>> Good Afternoon,
>>>
>>> Anyone using Time-Warner business class in the Raleigh-Durham area? 
>>> If so, do you have a representative's name and telephone number.
>>>
>>> Their email doesn't work. A sad situation for an internet provider.
>>>
>>> jcj
>>>
>> --
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>> TriLUG Organizational FAQ  : http://trilug.org/faq/ TriLUG Member 
>> Services FAQ : http://members.trilug.org/services_faq/
>>

No, but we are on the 'Lite' package and still seem to get the regular
~4.5 Mbps speeds.  Also, I have to say that my TWC service has been
great.  No downtime to speak of and no crap.  I wish my upload speeds
were better.  I think I get something between 356 and 384.  Could (and
has with others) be worse.

Jim

-- 
--
---Jim Tuttle
------------------------------------------------------
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