[TriLUG] TWCNC in Durham alternatives [WAS: time warner business class]

[Dave Sorenson]

Dont get me wong guy, my home service in Raleigh has been rock solid, 
but the business class service we received in Durham was less than 
satisfactory.

Dave

James Tuttle wrote:
> Brian Henning wrote:
>   
>> On that note, anyone in the area subscribe to the residential "Turbo" RR
>> service?  I do, and have never seen as much as 5mbps on this supposedly
>> [best-effort] 8mbps line..  The customer service representative (located
>> in Canada) could not escalate my service call since my traceroute RTTs
>> were within spec (and wasn't prepared to understand that round-trip time
>> has only marginal relation to bandwidth).
>>
>> I'm eager for alternatives.  This is, of course, residential class and
>> not business class, and I'd like, if possible, to stay in the
>> residential $50 price-range.
>>
>> ~Brian
>>
>> -----Original Message-----
>> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
>> Behalf Of OlsonE at aosa.army.mil
>> Sent: Tuesday, November 27, 2007 4:58 PM
>> To: trilug at trilug.org
>> Subject: Re: [TriLUG] time warner business class
>>
>> please do. i'd be interested. i've been considering business class due
>> to the dwindling performance of my regular home line. once they put the
>> packet-shaping hardware in, my bandwidth has been cut more than 1/2 of
>> what it used to be. 
>>
>> -----Original Message-----
>> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On
>> Behalf Of Carl Crider
>> Sent: Tuesday, November 27, 2007 4:40 PM
>> To: Triangle Linux Users Group General Discussion
>> Subject: Re: [TriLUG] time warner business class
>>
>>  I second the above statements. As a sys admin for a local [Durham]
>> non-profit, our service was not worth the 20% discount. Notes, the
>> firewall support [if you use their hardware] is farmed out to another
>> provider, and it was terrible.
>>
>>  I have a large list of "not good" things. You can email me for the
>> rest.
>>
>> -Carl
>>
>>
>>
>>
>>
>>
>> On Nov 27, 2007 4:27 PM, Dave Sorenson <dave at logicalgeek.com> wrote:
>>
>>     
>>> We had em for a while for our online learning servers. We could almost
>>>       
>>> schedule a 3-6 hour down time every 3 months or so. We dropped them 
>>> and found another provider. The fact that the e-mail doesn't work a) 
>>> doesn't surprise me. and b) speaks volumes about how good they are.
>>> YMMV, but here in Durham our experience was less than good.
>>>
>>> Dave
>>>
>>> James c. Jones wrote:
>>>       
>>>> Good Afternoon,
>>>>
>>>> Anyone using Time-Warner business class in the Raleigh-Durham area? 
>>>> If so, do you have a representative's name and telephone number.
>>>>
>>>> Their email doesn't work. A sad situation for an internet provider.
>>>>
>>>> jcj
>>>>
>>>>         
>>> --
>>> TriLUG mailing list        :
>>>       
>> http://www.trilug.org/mailman/listinfo/trilug
>>     
>>> TriLUG Organizational FAQ  : http://trilug.org/faq/ TriLUG Member 
>>> Services FAQ : http://members.trilug.org/services_faq/
>>>
>>>       
>
> No, but we are on the 'Lite' package and still seem to get the regular
> ~4.5 Mbps speeds.  Also, I have to say that my TWC service has been
> great.  No downtime to speak of and no crap.  I wish my upload speeds
> were better.  I think I get something between 356 and 384.  Could (and
> has with others) be worse.
>
> Jim
>
>