[TriLUG] laptop vendors

[Charles Fischer]

I have a two year old HP notebook and have just finished a 6 week 
fight to get it fixed.  I bought an extended warranty and it was a 
real fight to get it honored.  In fact it was not really 
honored.  When HP finally said I had the warranty (I had the print 
out from the web page order and the warranty certificate) to took two 
weeks to fix.  The extended warranty states a three day turn around.

I WILL NEVER BUY HP AGAIN!!!.

Thanks
Charles Fischer

At 03:10 PM 3/27/2008, you wrote:
>On Thu, 27 Mar 2008, Tom Roche wrote:
>
> > I'm probably gonna get an Ubuntu Dell, despite
> >
> > * their "legendary" customer service :-)
>
>Along the lines of shopping for a new laptop...
>
>I've got a four year old HP thats holding up very nicely and my experiences
>with HP in the past and more recent have been nothing but good.  That's
>surprising giving the way companies these days seem to market their products
>and services as amazing but rarely live up to it.  My HP experience has been
>wonderful and I would look at them again.
>
>My contacts at Lenovo have let me test drive the new Ideabook 15 and 17 inch
>models.  Both are very impressive -- good feel, build quality and nice
>features.
>
>One thing that does frustrate me is the divide between consumer and business
>laptops.  The consumer laptops have excellent prices and very friendly
>features like built in remote controls for controlling media players, but
>nobody offers a good consumer laptop with anything but the basic 1280x768 (or
>whatever it is) screen resolution.  My 15" HP is 1680x1050 and I want to keep
>that.. which means HP business or Thinkpad and not the consumer models..
>
>
>--
>-- 
>----------------------------------------------------------------------------
>Maxwell Spangler
>Research Triangle Park, North Carolina
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