[TriLUG] Embarq High Speed Internet - Opinions?
Tarus Balog
tarus at opennms.org
Wed Sep 10 10:31:31 EDT 2008
On Sep 10, 2008, at 10:20 AM, Chess Griffin wrote:
> One question: do you know if they include a static ip in the service
> charge or does one have to pay extra?
I use Embarq at home and at the office. You have to pay extra for a
static IP, but using dyndns is good enough for my home network.
I've been relatively pleased with the Embarq service, especially with
anything dealing with having someone come to the house. I would
recommend having them install the DSL filter at the demarc (tell them
you have an alarm system and they'll do it) if you have a pair already
picked out for the DSL circuit.
Speeds are pretty consistent, although Embarq does use DNS hijacking
if you mistype a URL (you can get around that by using OpenDNS or
something like that).
The only downside is that phone support pretty much sucks. Recently we
had about 6 inches of rain in the period of about an hour and the DSL
went away. I was out of town so my wife called their support line and
went through the usual script of power everything off, back on, etc.
She was also told to reset the "modem" which resulted in it going back
into router mode versus bridge mode and thus pretty much broke my home
network. Of course that didn't fix the problem because the circuit was
down. It did come up a few hours later and when I made it home it was
easy to reconfigure everything, but it was still a pain since I
couldn't access my home network for a couple of days.
But I don't think that crappy first line support is just an Embarq
problem.
I don't have an option outside of Embarq, but based on my experience
I'd give them a 7 out of 10.
-T
_______________________________________________________________________
Tarus Balog, OpenNMS Maintainer Main: +1 919 533 0160
The OpenNMS Group, Inc. Fax: +1 503 961 7746
Email: tarus at opennms.org URL: http://www.opennms.org
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