[TriLUG] A contact at TWC?

[Heath Roberts]

On Thu, Jul 15, 2010 at 3:24 AM, Matt Flyer <matt at noway2.thruhere.net> wrote:

> I was wondering if anyone knows of a contact at Time Warner Cable that
> is high enough up on the food chain to actually care about the
> customers?

I'm not sure that "caring about customers" goes up at TWC as you climb
the corporate ladder.

Call the franchising authority.

You could also try the FCC: http://esupport.fcc.gov/complaints.htm

Welcome to deregulated service!

-- 
Heath Roberts
htroberts at gmail.com