[TriLUG] new laptop warranty

[Brian Cottingham]

  I've had a Dell laptop running Linux for four years, and have made 
plenty of hardware support calls. Dell support almost never cared that I 
was running Linux, except in the rare case where they needed a special 
Windows diagnostic to be run. Even then, when I made it clear I'm a 
tech-savvy user who can properly diagnose my own machine's problems, 
they skipped the diagnostics and hooked me up with parts and repairs.

-Brian


On 08/26/2010 10:47 AM, Michael Hrivnak wrote:
> We are currently shopping for a basic laptop, and naturally we want to
> put linux on it.  From a warranty standpoint, are there any
> manufacturers that are particularly agreeable to fixing hardware
> issues under warranty when linux is involved?  Any manufacturers to
> avoid?
>
> I haven't had much experience with warranty claims after changing the
> OS in a long time.  But I recall that around 2001, Dell tried real
> hard to not replace my clearly-broken hard drive because I'd replaced
> Win 98 SE with 2000.
>
> Have any experience to share?
>
> Thanks,
> Michael