[TriLUG] VoIP for 125 users

Mon Oct 25 18:52:40 EDT 2010

Avaya would probably be the most expensive route you could go. When he says that everything is licensed based he's not kidding - and those licenses aren't cheap.

Almost any other main brand will provide more functionality at a lower cost. We have some former Avaya clients who are very happy to be "former" :-) 

Jon Carnes
FeatureTel.com

---- Jim Ray <jim at neuse.net> wrote: 
> One of our customers is the 5th largest accounting firm in the US and uses Avaya.
> 
> Here's their local rep if you want to go that route:
> 
> http://www.tricom-teleco.com
> 
> We did not pick up that product line due to $10k expense for demo system/training. We picked up 3cx.com and like being able to scale hardware according to needs based on well-known PC/server architecture as opposed to proprietary hardware.
> 
> I know some folks that use http://www.shoretel.com/ yet thought they were a bit over the top price wise.
> 
> Regards,
> 
> Jim Ray, President
> Neuse River Networks tel: 919-838-1672 cell: 919-606-1772 skype: neusedotnet
> 
> The ONE(tm) Plan from Neuse River Networks 
> Put maintenance behind the scenes, after-hours and out of your way.
> 
> http://www.NeuseRiverNetworks.com/oneplan
> 
> Web: http://www.neuserivernetworks.com Linkedin: http://www.linkedin.com/in/neuse Facebook: http://www.facebook.com/neuseriver Twitter: http://twitter.com/neuse
> 
> Customer Service/Support: Send email to support at neuserivernetworks.com or visit http://www.neuserivernetworks.com/support
> 
> 
> 
> 
> -----Original Message-----
> From: trilug-bounces at trilug.org [mailto:trilug-bounces at trilug.org] On Behalf Of Chris Bullock
> Sent: Monday, October 25, 2010 4:41 PM
> To: Triangle Linux Users Group General Discussion
> Subject: Re: [TriLUG] VoIP for 125 users
> 
> I know this is late in the game but we have an Avaya system and are really pleased with it.  Not sure what your plans are but we have 4 remote offices connecting via IP to our main facility, each site is independent but uses some resources from the home site(long distance plans, centralized voicemail, hotdesking.)  We have a mix of digital and IP sets.  I was running a VPN at home and had an IP set at home and could work fine from that.  The huntgroups are very configurable and work really well.  Avaya coupled with their voicemail/autoattendant  product adds much configure ability, ie DB access, mail, and analog controls, ie unlock a door by call a particular line or extension.  Avaya has the ability to handle analog devices also, this alone has saved us thousands of dollars on B1 lines every year.
> I will say that their new pricing model is much more expensive than it used to be.  Everything now is licensed based.
> 
> Chris
> 
> --- On Fri, 10/15/10, David M. <turnpike420 at gmail.com> wrote:
> 
> > From: David M. <turnpike420 at gmail.com>
> > Subject: Re: [TriLUG] VoIP for 125 users
> > To: "Triangle Linux Users Group General Discussion" <trilug at trilug.org>
> > Date: Friday, October 15, 2010, 10:55 AM
> > Matt, that's an amazing amount of
> > info.  You've clearly got your head
> > wrapped around this stuff.  Roll our own is a
> > possibility, but I do think we
> > are likely to go with a vendor ... if something goes wrong,
> > it's their fault
> > not mine.  :)
> > 
> > On Thu, Oct 14, 2010 at 9:36 PM, Matt Pusateri
> > <mpusateri at wickedtrails.com>wrote:
> > 
> > > You can look at sipXecs, which was backed by nortel,
> > and sold by nortel.
> > >  Avaya has picked up the remnants,  and will
> > be releasing a product on it.
> > >  I was really not impressed with Avaya or there
> > local people when I had to
> > > deal with them at a previous job.  Most of the
> > commercial systems I looked
> > > at are old pbx/key systems and voip is just an bolt on
> > and really do not
> > > seem to be done well.  SipXecs (http://www.sipfoundry.org)  has forked
> > > from the Avaya build and there is a company Euze, that
> > is sponsoring it and
> > > doing development work.  You can get commercial
> > support from them, so it's
> > > not like you're just downloading asterisk/trixbox
> > etc.  Of course you can
> > > get commercial support for Asterisk and Trixbox as
> > well. I run Trixbox at my
> > > current job, and there things I like and things I
> > dislike about it.   The
> > > more I use Trixbox, the less I like it
> > specifically.     Trixbox is Asterisk
> > > plus FreePBX 2 with Trixbox addons hacked on
> > top.  FreePBX 3 has forked and
> > > is under a new name
> > >  .  This kinda makes Trixbox less appealing
> > in the long run.   What I
> > > really like about sipx/sipfoundry is that they are
> > really implementing sip
> > > correctly or appear to be.   This
> > allows them to use proxy's and SBC's and
> > > not make a B2BUA like asterisk do the wrong type of
> > work.  The sipfoundry
> > > architecture is just a much better design.  You
> > can't even set the product
> > > up without doing DNS correctly for sip uri
> > dialing.  Plus they have basic
> > > clustering/ldap/ and jabber support out of the
> > box.  I have a test box right
> > > now, and hope to eventually replace trixbox/asterisk
> > at work with it.
> > >
> > > If you are going to roll you own or use a FOSS
> > solution (Again commercial
> > > support is available and may get you past the PHB's) I
> > would recommend
> > > Polycom phones over Cisco's or Snoms or
> > Astara's.  Polycom seems to be
> > > trying hard to make  a SIP compliant phone.
> > >
> > > If you need more help or have questions feel free to
> > ping me off list.
> > >
> > >
> > > Matt P.
> > >
> > >
> > >
> > -- 
> > This message was sent to: Chris Bullock <cgbullock at yahoo.com>
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> 
> 
>       
> -- 
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> This message was sent to: Jon Carnes - cybertooth <jonc at nc.rr.com>
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