[TriLUG] Time warner business class chat
Kevin Hunter
hunteke at earlham.edu
Sat Nov 5 20:41:02 EDT 2011
At 12:35pm -0400 Wed, 02 Nov 2011, James Jones wrote:
> I am having a problem with TW business class and decided to resolve
> it via their chat routine.
> Note: I am using ubuntu as my main computer for communication with
> outside world. My browser is firefox. I sometimes use chrome
> browser.
>
> When I click on chat on their website, here is what I get in return.
>
> ================================================
>
> Minimum Requirements Not Met
> The Minimum requirements to use the Technical Chat services are:
>
> Windows 98 or higher, with Internet Explorer 5.5+ or Netscape 6.0+
> Macintosh OS 10 or higher, with IE 5.0+, Netscape 6.0+ or Safari 1.0+
> =================================================
Not to diminish the likely hood that it's a bot, but I've had good
success with websites that refuse me service based on my OS/Browser
choice by switching my user agent. Both Chromium and Firefox have
add-ons for this.
Cheers,
Kevin
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