[TriLUG] Time warner business class chat

[James Jones]

Kevin,

Probably wouldn't help since I am on Ubuntu and there are indications
that active-x is part of their chat routine.

Thanks for the clues.

jcj

On Sat, Nov 5, 2011 at 8:41 PM, Kevin Hunter <hunteke at earlham.edu> wrote:
> At 12:35pm -0400 Wed, 02 Nov 2011, James Jones wrote:
>>
>> I am having a problem with TW business class and decided to resolve
>> it via their chat routine.
>
>> Note: I am using ubuntu as my main computer for communication with
>> outside world. My browser is firefox. I sometimes use chrome
>> browser.
>>
>> When I click on chat on their website, here is what I get in return.
>>
>> ================================================
>>
>> Minimum Requirements Not Met
>> The Minimum requirements to use the Technical Chat services are:
>>
>>     Windows 98 or higher, with Internet Explorer 5.5+ or Netscape 6.0+
>>     Macintosh OS 10 or higher, with IE 5.0+, Netscape 6.0+ or Safari 1.0+
>> =================================================
>
> Not to diminish the likely hood that it's a bot, but I've had good success
> with websites that refuse me service based on my OS/Browser choice by
> switching my user agent.  Both Chromium and Firefox have add-ons for this.
>
> Cheers,
>
> Kevin
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-- 
Jc Jones
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