[TriLUG] OT: Questions about AT&T U-verse

[Magnus]

On Mar 15, 2012, at 7:06 PM, Amnon wrote:

> If they don't listen or respond, a tweet to @twcablehelp will get their attention right away.  And the person that will answer you will not be a first tier tech.

Let's see where this goes…

https://twitter.com/#!/KI4OTK/status/180450950400585729

Thanks for the suggestion! I seem to keep getting stuck with awful technical support, even after escalations. But like I said earlier, this shoddy service goes all the way back to the installation.

-M