[TriLUG] TWC IPv6 still TBD
Kevin Otte
nivex at nivex.net
Mon Jul 30 13:41:01 EDT 2012
I got the impression that my bot was a real person but just had way too
many windows open. This jives with what I've seen of support centers in
person.
Of course, when I went three rounds with another vendor, I was told by
the person on the phone that they couldn't access the logs from an
online chat. That combined with other factors confirmed to me that a bot
was involved.
I think this all points clearly to the fact that we need to call our
ISPs on the phone so the human in question can put a note in our account.
-- Kevin
On 07/30/2012 12:23 PM, Alan Porter wrote:
>
> It sounds like your Clear representative was a bot.
>
>
> http://blog.alanporter.com/2010-12-22/are-you-a-human
>
> I kept wondering if the agent, "Sheryl", was a real
> person or just some program on Ebay's web servers.
> So I asked her "which comes first, Halloween or
> Thanksgiving?"
>
>
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