[TriLUG] Earthlink as ISP

[Mike Shaw]

+1 here for Earthlink too.

We've been with them since 2004.  Started with DSL and switched to their
cable modem service in 2006.  The main advantage has been price otherwise
if there are connection issues its all TWC.  We did try to switch to TWC to
get higher than the 15x1 speed we had and it was a freakin mess!  Ended up
keeping Earthlink and just upping our speed to the 20x1.


---
Ed: This is worse than when he was just stupid! - from "Sitting Ducks"


On Fri, Jan 24, 2014 at 8:50 AM, Jason Sullivan <jason0x21 at gmail.com> wrote:

> Count me in as +1 on Earthlink, too.
>
> On Fri, Jan 24, 2014 at 8:23 AM, Bill Farrow <bill at arrowsreach.com> wrote:
> >
> > Does Earthlink use their own backend infrastructure for getting your
> > traffic onto the internet ?
>
> From what I've seen, yes.
>
> > Are there any downsides ?
>
> Well, if there are any issues, earthlink doesn't have an e-mail
> address.  It's telephone or "live chat" only.  It can also be a pain
> sorting out whose problem it is: Time Warner's or Earthlink's.  It's
> usually Time Warner's issue, since almost all of the infrastructure
> belongs to them.  So, if there are a lot of problems, you're still
> dealing mostly with TWC.
>
> --
> Jason Sullivan
> jason0x21 at gmail.com
> --
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