[TriLUG] OT: lack of security at BofA

[Esther L]

I've been called by my bank, USAA, in the past about fraud on my credit
card.
I can't remember exactly what they said,  but we were both satisfied it was
legit.

These days I would login to my account on website while they were on phone
to see if I had a n alert.
Esther Lumsdon

Esther L.
sent from phone
On Dec 21, 2014 2:23 PM, "Joseph Mack NA3T" <jmack at austintek.com> wrote:

> On Sun, 21 Dec 2014, Steve Litt wrote:
>
>  You're right, Michael. But as a nation it's our fault. We didn't give
>> BofA enough bailout money to do security right!
>>
>
> :-)
>
> I was in at the Durham Intrex a few minutes ago and mentioned the events
> this morning to the friendly manager, Tim, to get a vendor-eye view of the
> matter.
>
> He says when you get a phone call like this, it is from the bank and they
> won't ask you any PII. You just talk and if they ask anything they
> shouldn't already know, they're fraud.
>
> So if they ask me for my passwd/securty_string (eg mother's maiden name),
> am I supposed to give it? Not till I know that they're BofA.
>
> Tim's method fails. I would have to sit there on guard with every
> question. If I make a mistake, I've been phished. I get about half a dozen
> phone calls a day from people who have no business calling me; they're just
> scams. I get spam all day. I'm not interested in having a battle of wits
> every time. I only have to slip-up once and I'm hosed.
>
> In response to my "hello", I regard it as the callers obligation to tell
> me who they are and why I should listen to them.
>
> Joe
>
> --
> Joseph Mack NA3T EME(B,D), FM05lw North Carolina
> jmack (at) austintek (dot) com - azimuthal equidistant
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