[TriLUG] semi-OT: mail relaying broken for other time warner customers?

[Lisa Lorenzin via TriLUG]

no, the miracle would have been if tech support had actually fixed it. ;) 
this was something even better - someone who cares going an extra mile to 
help out a fellow geek and fix a problem at their company at the same 
time.

 					regards,

 						lisa

On Tue, 24 Mar 2015, Lance A. Brown wrote:

> Well, damn.  Miracles do happen!
>
> --[Lance]
>
> On 2015-03-23 11:20 pm, Lisa Lorenzin via TriLUG wrote:
>> to close the loop on this...
>> 
>> an anonymous TWC management type who reads the list (and is a linux
>> supporter) saw my note, found an error in their back-end systems that
>> was causing the problem, and fixed it!  mail relaying is working again
>> without authentication, as it was originally.  i really appreciate the
>> intervention and the assistance.
>> 
>> regards,
>> lisa
>
>