[TriLUG] Spectrum Modem Fees

Mauricio Tavares via TriLUG trilug at trilug.org
Mon Jul 3 16:07:35 EDT 2017


On Mon, Jul 3, 2017 at 4:02 PM, Glenn Hennessee via TriLUG
<trilug at trilug.org> wrote:
> Spectrum has said that they won't be doing customer retention reductions.
> This was according to an article in the N&O a few weeks ago.
>

      Sounds like they feel there is no longer a need to do that,
either because they can afford to lose or, probably the real answer,
they know people have no other options.

> On Mon, Jul 3, 2017, 2:43 PM Matt Flyer via TriLUG <trilug at trilug.org>
> wrote:
>
>> > > Can anyone recommend a way to get a better deal out of Spectrum?
>> > >
>> >       Call them and tell them you are thinking on cancelling the
>> > service because you think it costs too much?
>> >
>>
>> Did that.  They agreed to lower it a little, but they were still very
>> uncompetitive.  I live in the Triad area and have both TWC and North
>> State (originally the local telco) which offers fiber service.  North
>> State offered me TV and better internet for less than TW wanted for
>> just TV.
>>
>> I'm getting ready to switch.  Just need to bite the bullet and do it.
>>
>> --
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