[TriLUG] Data recovery from dead iPhone

[David Burton via TriLUG]

Thank you, Tim, Chris & Jeremy. I've forwarded your suggestions to my
friend.

Gratefully yours,
Dave



On Thu, Oct 26, 2017 at 7:21 PM, Jeremy Davis <jeremyhwllc at gmail.com> wrote:

> In this situation I would recommend calling the Apple store in Raleigh and
> ask who services their iphone repairs. We had a Macbook recovered and
> repaired recently and the Raleigh Apple store referred us to their official
> local 3rd party repair shop. However, they did not repair iphones. I would
> also recommend calling Apple as they would walk you through the recovery
> options.
>
> Jeremy Davis
>
>
>
> On Oct 26, 2017 2:57 PM, "David Burton via TriLUG" <trilug at trilug.org>
> wrote:
>
>> I need some advice for a friend of a friend.
>>
>> My friend's friend is a house-bound elderly lady in Raleigh named
>> Marguerite, who "lives by her iPhone," which has apparently died. I
>> haven't
>> seen the phone, but I'm told that it is some variant of an iPhone 6. She
>> has many files on it that she really, really wants to recover. Her sister
>> took the phone "to the mall," but they told her that the files are
>> unrecoverable. (I don't know whether "the mall" means the Apple store, a
>> service provider store, or something else.)
>>
>> So, my question is, who's the best iPhone repair person in town, who would
>> be most likely to be able to recover her files from that dead phone?
>>
>> Or, if not in town, then out-of-town?
>>
>> Thanks!
>>
>> Dave
>> --
>>
>