[TriLUG] Spectrum not in a hurry

[Tadd Torborg via TriLUG]

In debugging this, the speed of the cables and interfaces is crucial, as mentioned previously.  Same with the speed of any intervening switches and hubs. 

You can do an FTP session between your own computers and see how fast you get locally.  Hopefully that will be faster than whatever your internet provider is promising you.  If not, then you can debug locally. 


On Feb 01, 2019, at 12:15 PM, bick via TriLUG <trilug at trilug.org> wrote:


You can also try running fast.com, which is Netflix's speed test. it may also be worth it to check to make sure you are connecting to your router at the correct speed. We have had problems lately with our router dropping Wi-Fi etc. So when even my desktop which is hardwired only speed tested between 30 megabits and 70 megabits on a 200 megabit connection, I just chalked it up to the router causing problems. However, I noticed in gnome settings that my computer was only connecting to the router at 100 megabits. Apparently, I needed to replace the ethernet cable. After doing so, I consistently speed test at around or just over 200 megabits. while I don't assume that this is also your issue, it may help to show them that you've covered all of the bases when you call.

On February 1, 2019 10:48:09 AM CST, Reginald Reed via TriLUG <trilug at trilug.org> wrote:

I've also seen the speedtest CLI come back with much lower speeds than
the
web version, across every provider that I've compared (Google Fiber,
CenturyLink Fiber and Spectrum).


On Fri, Feb 1, 2019 at 11:41 AM Scott Thomas via TriLUG
<trilug at trilug.org>
wrote:


Honestly, run the speedtest on the Spectrum website and compare. If
it's
low, complain. Howl like a banshee. I had to do that when I was their
customer. If it's not, then they won't do anything for you, as they
use
their own site's speed test as the benchmark.
Scott


From: Mauricio Tavares via TriLUG <trilug at trilug.org>
To: Triangle Linux Users Group General Discussion
<trilug at trilug.org>
Sent: Friday, February 1, 2019 11:36 AM
Subject: [TriLUG] Spectrum not in a hurry


raub at desktop:~$ date; speedtest
Fri Feb 1 11:24:34 EST 2019
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Testing from Spectrum (107.15.44.154)...
Selecting best server based on latency...
Hosted by greenlight (Wilson, NC) [94.44 km]: 39.229 ms
Testing download speed........................................
Download: 9.97 Mbit/s
Testing upload
speed..................................................
Upload: 5.87 Mbit/s
raub at desktop:~$


My DL speed is supposed to be more than 60Mbps. How do you make them
listen?
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