[TriLUG] Switch from Spectrum Internet to AT&T Fiber

[David Both via TriLUG]

I switched to AT&T from Spectrum a couple years ago about a year after
they first came into my neighborhood. I had been having problems with
Spectrum's routers as they kept failing and my bandwidth took a nosedive
when the neighborhood kids got home from school and they started gaming
and later when they started streaming TV shows and music.

After one 2-day outage I got fed up. But I had problems with AT&T in the
past so was unsure about making that switch.

I am glad I did make the switch to AT&T fiber. I had only one outage
for 10 minutes since I switched and that was fixed by rebooting the ONT
and the router.

I had the tech -- who was very knowledgeable but YMMV -- put the ATT
router into pass-through mode and I use my own internal router. He also
turned off port blocking since I do have email and web servers I run in
my home. I also know how to access the ATT modem to make changes which
is pretty simple actually.

I have been much happier with ATT fiber than I ever was with Spectrum
and am glad I switched.

I hope this helps.


-- 


*********************************************************
David P. Both, RHCE
He/Him/His
*********************************************************
www.both.org - My personal web site
www.Linux-Databook.info - Home of the DataBook for Linux
DataBook is a Registered Trademark of David Both
*********************************************************
The value of any software lies in its usefulness
not in its price.

— Linus Torvalds
*********************************************************

On Thu, 22 Sep 2022, Shannon Mecklenburg via TriLUG wrote:

> Date: Thu, 22 Sep 2022 12:11:55
> From: Shannon Mecklenburg via TriLUG <trilug at trilug.org>
> Reply-To: Shannon Mecklenburg <shannonm at mecklenburg.cc>,
>     Triangle Linux Users Group General Discussion <trilug at trilug.org>
> To: trilug at trilug.org
> Subject: [TriLUG] Switch from Spectrum Internet to AT&T Fiber
> 
> I want advice about switching from Spectrum Internet to AT&T Fiber. AT&T
> brought fiber into all of the units in my apartment complex about 3 years
> ago. Before, the only option was Spectrum for Internet if you wanted high
> speed Internet as AT&T only was doing voice. My Spectrum Internet (I do not
> have TV) service month is up on 9/28. I've never switched between network
> vendors before, and I didn't want to go with AT&T when they first installed
> as there was a 2-year contract. It appears that the service no longer
> requires a contract. I see that I can get the 300 Mb fiber package for $55
> which is less than the $75 and would give me synchronous speeds for uploads
> which I would like for cloud backups. I know the $55 is an introductory
> rate. What will the rate go up to once the promotion is over? I do not plan
> to run any servers from my house, so I don't care that the AT&T equipment
> won't allow port forwarding.
>
>
>
> I have had really stable service with Spectrum over the past 4 years with
> only a small handful of outages and most were only for a few minutes. So it
> makes me nervous about leaving something stable for something unknown, but
> since the fiber in the community is new and people have been using it for
> several years, I'm hoping all of the kinks are worked out. One negative is
> that AT&T placed the fiber jack behind my couch, and I would have to keep
> the couch away from the wall since fiber doesn't like to be bent like cat 5
> cable.
>
>
>
> What is the recommended path to make the switch? Do I first bring in AT&T
> and get that running, and then do I call Spectrum to cancel? Do they require
> advance notice or will they terminate on the same day that you call? So I
> wait until maybe 10/15, get AT&T, and then cancel the Spectrum on 10/28?
> Should I allow more time in case there is problems with the fiber? I just
> don't want to pay for two services for too long. AT&T is also throwing in a
> gift card ($250 I think), so I guess that will offset paying for two
> services.
>
>
>
> Thanks.
>
>