[TriLUG] Switch from Spectrum Internet to AT&T Fiber

Mike Viscount via TriLUG trilug at trilug.org
Thu Sep 22 19:39:20 EDT 2022


I also switched and have been very happy with the AT&T service.  I'm doing
the Gb fiber, had it installed, switched everything over to using it, all
was good so then cancelled my Spectrum a week or two later.  I highly
recommend going that route just in case there's an issue with any part of
the AT&T install.  I've only had one service issue in the over a year that
I've had it and that was when a tree limb fell in a storm and took out the
line ... yep, lines on the poles in my old neighborhood.  Other than that
it's been rock solid and I can't believe that I put up with Spectrum for so
long!  My Spectrum internet was mostly stable but my AT&T fiber has been
better.  As far as pricing - mine has not gone up ... coming up on 2 years
now.

Mike

On Thu, Sep 22, 2022 at 1:40 PM David Both via TriLUG <trilug at trilug.org>
wrote:

> I switched to AT&T from Spectrum a couple years ago about a year after
> they first came into my neighborhood. I had been having problems with
> Spectrum's routers as they kept failing and my bandwidth took a nosedive
> when the neighborhood kids got home from school and they started gaming
> and later when they started streaming TV shows and music.
>
> After one 2-day outage I got fed up. But I had problems with AT&T in the
> past so was unsure about making that switch.
>
> I am glad I did make the switch to AT&T fiber. I had only one outage
> for 10 minutes since I switched and that was fixed by rebooting the ONT
> and the router.
>
> I had the tech -- who was very knowledgeable but YMMV -- put the ATT
> router into pass-through mode and I use my own internal router. He also
> turned off port blocking since I do have email and web servers I run in
> my home. I also know how to access the ATT modem to make changes which
> is pretty simple actually.
>
> I have been much happier with ATT fiber than I ever was with Spectrum
> and am glad I switched.
>
> I hope this helps.
>
>
> --
>
>
> *********************************************************
> David P. Both, RHCE
> He/Him/His
> *********************************************************
> www.both.org - My personal web site
> www.Linux-Databook.info - Home of the DataBook for Linux
> DataBook is a Registered Trademark of David Both
> *********************************************************
> The value of any software lies in its usefulness
> not in its price.
>
> — Linus Torvalds
> *********************************************************
>
> On Thu, 22 Sep 2022, Shannon Mecklenburg via TriLUG wrote:
>
> > Date: Thu, 22 Sep 2022 12:11:55
> > From: Shannon Mecklenburg via TriLUG <trilug at trilug.org>
> > Reply-To: Shannon Mecklenburg <shannonm at mecklenburg.cc>,
> >     Triangle Linux Users Group General Discussion <trilug at trilug.org>
> > To: trilug at trilug.org
> > Subject: [TriLUG] Switch from Spectrum Internet to AT&T Fiber
> >
> > I want advice about switching from Spectrum Internet to AT&T Fiber. AT&T
> > brought fiber into all of the units in my apartment complex about 3 years
> > ago. Before, the only option was Spectrum for Internet if you wanted high
> > speed Internet as AT&T only was doing voice. My Spectrum Internet (I do
> not
> > have TV) service month is up on 9/28. I've never switched between network
> > vendors before, and I didn't want to go with AT&T when they first
> installed
> > as there was a 2-year contract. It appears that the service no longer
> > requires a contract. I see that I can get the 300 Mb fiber package for
> $55
> > which is less than the $75 and would give me synchronous speeds for
> uploads
> > which I would like for cloud backups. I know the $55 is an introductory
> > rate. What will the rate go up to once the promotion is over? I do not
> plan
> > to run any servers from my house, so I don't care that the AT&T equipment
> > won't allow port forwarding.
> >
> >
> >
> > I have had really stable service with Spectrum over the past 4 years with
> > only a small handful of outages and most were only for a few minutes. So
> it
> > makes me nervous about leaving something stable for something unknown,
> but
> > since the fiber in the community is new and people have been using it for
> > several years, I'm hoping all of the kinks are worked out. One negative
> is
> > that AT&T placed the fiber jack behind my couch, and I would have to keep
> > the couch away from the wall since fiber doesn't like to be bent like
> cat 5
> > cable.
> >
> >
> >
> > What is the recommended path to make the switch? Do I first bring in AT&T
> > and get that running, and then do I call Spectrum to cancel? Do they
> require
> > advance notice or will they terminate on the same day that you call? So I
> > wait until maybe 10/15, get AT&T, and then cancel the Spectrum on 10/28?
> > Should I allow more time in case there is problems with the fiber? I just
> > don't want to pay for two services for too long. AT&T is also throwing
> in a
> > gift card ($250 I think), so I guess that will offset paying for two
> > services.
> >
> >
> >
> > Thanks.
> >
> >
> --
> This message was sent to: MikeV <mviscount at gmail.com>
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