[TriLUG] Introduction, Dilemma and question

[Steve Litt via TriLUG]

R. Kahn via TriLUG said on Fri, 25 Aug 2023 16:35:07 -0400

>Hello Everyone,
>I thought it time to introduce myself and ask my question now. My name
>is Rebecca Kahn. I have lurked in this group for a few years now. I
>very much enjoy the knowledge base here.  I for myself know very
>little. My knowledge consists in owning old MacBook Pro's that I have
>installed Linux on (Ubuntu). I am an older lady and I like to think of
>myself as a self starter but I get myself into all kinds of trouble
>with my computers all the time. 

As any skateboarder can tell you, if you never fall, you're not going
for it.

>I have no prior knowledge of Linux but
>I love the concept and how it works. 

[snip]

>Well that led to me purchasing a computer that through no fault of my
>own is a lemon and the company cannot and will not help me. 

This is good information. Anyone can accidentally output a lemon, but
some make the customer whole and some don't. I'll think twice before
buying a Purism or recommending it.

>I bought a
>Librem 14. Is anyone here familiar with them? I have shipped it back
>and forth this is the forth time now for an internal electrical issue
>that they seem unable or unwilling to repair or replace. 

How did you conclude that it's an internal electrical issue?

What was their explanation each time you sent it back?


SteveT