[TriLUG] Hard drive advice

Jason Faulkner jasonlf at gmail.com
Thu Sep 22 13:25:24 EDT 2005


On 9/22/05, David McDowell <turnpike420 at gmail.com> wrote:
>
> I've RMA'd Seagate IDE drives before. One case I recall was a 3 yr
> warranty, but I was only 6 months in, I got the replacement *next
> day*! I was shocked, but no complaint. I put the busted drive in the
> box they shipped the new one in, replaced the sticker for shipping and
> sent it one its way. I don't even recall having to give them a CC#,
> although it would make sense that I did since they shipped new prior
> to receiving the old. I recall also that Seagate has a way you can
> setup your RMA with an online form that using the serial # from your
> drive even knows right off that you are warrantied, even if you didn't
> register your hardware, based on manufacturer date. Obviously if you
> are outside that time frame, you will want to have your purchase
> receipt ready.
>
> David McD



I had a similarly good situation. I sent my SATA Seagate drive back, there
was one on my doorstep two days later, and I didn't have any
documentation/reciepts.


--
Jason Faulkner
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OldOs.org Owner/Admin / http://oldos.org / jason at oldos.org
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Certified INGOTS Gold Assessor Trainer / http://www.theingots.org
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OpenOffice.org Marketing Volunteer / jlfaulkn at openoffice.org



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