[TriLUG] Hard drive advice

[Ian Meyer]

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I recently had a similar experience with a regular ATA drive from  
Seagate, I didn't need to send in any documentation or anything, just  
entered the serial # on the website, and it gave me a label to print,  
I sent it off to them, and about a week later had a "Certified  
Repaired Drive" back from them.

The only downside was a advance RMA would have cost me an additional  
$30 I think, too much for my personal external drive, but for a  
enterprise, it would be a small price to pay to get a 2nd drive to  
recover data onto or something.

my $0.02, hth, etc.
~ian

On Sep 22, 2005, at 1:25 PM, Jason Faulkner wrote:

> On 9/22/05, David McDowell <turnpike420 at gmail.com> wrote:
>
>>
>> I've RMA'd Seagate IDE drives before. One case I recall was a 3 yr
>> warranty, but I was only 6 months in, I got the replacement *next
>> day*! I was shocked, but no complaint. I put the busted drive in the
>> box they shipped the new one in, replaced the sticker for shipping  
>> and
>> sent it one its way. I don't even recall having to give them a CC#,
>> although it would make sense that I did since they shipped new prior
>> to receiving the old. I recall also that Seagate has a way you can
>> setup your RMA with an online form that using the serial # from your
>> drive even knows right off that you are warrantied, even if you  
>> didn't
>> register your hardware, based on manufacturer date. Obviously if you
>> are outside that time frame, you will want to have your purchase
>> receipt ready.
>>
>> David McD
>>
>
>
>
> I had a similarly good situation. I sent my SATA Seagate drive  
> back, there
> was one on my doorstep two days later, and I didn't have any
> documentation/reciepts.
>
>
> --
> Jason Faulkner
> ------------------------
> OldOs.org Owner/Admin / http://oldos.org / jason at oldos.org
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