[TriLUG] Hard drive advice

[Pat Regan]

Cristobal Palmer wrote:
> I must've misunderstood Western Digital's "advance RMA" explanation
> 
> http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en
> 
> because I was under the impression that I would be charged for the new
> drive and then reimbursed once they cleared the old one. On the bright
> side, a "standard" RMA all the way out to California still only took
> about 10 business days.
> 

I just went to find some documentation to verify what I remember, and I
failed :).

They don't come right out and say whether or not you are going to be
charged for the drive or not in that short little paragraph on that
page.  I don't think you get the real details until right before you
confirm that you would like to RMA the drive.

If my memory serves me right, I do not recall any charges from Western
Digital showing up on my statement (and I watched very carefully the
first time I used the service :p).

> Thanks for the heads up. :)

No problem.

Pat
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