[TriLUG] domain registrars

[Cristóbal Palmer]

On Wed, Mar 12, 2008 at 11:11 PM, Paul McLanahan <pmclanahan at gmail.com> wrote:
>  Have you used them and had an issue?

I have used them, yes. I've decided not to buy from them in the
future. My gripes, in no particular order:

(1) Constant oversell, upsell, marketing spam on website. Unlike you,
this bothers me.
(2) unintuitive password recovery procedure. I assumed I should get a
"hint" instead of changing my password. The interface wanted my
address, which I gave it, but it didn't like my address. After having
my password reset to something else, I went in and checked and yes, I
was typing in the correct address. What gives? Really frustrating 20
minutes.
(3) oddly enough, I find their domain management interface frustrating
and slow, specifically:
 (a) There's not a way to change eg. _just_ the technical contact for
all my zones at once. Please correct me if I'm wrong here.
 (b) no way to cancel privacy for a domain if you've added it
(3) got an upsell *phone* call. ugh.
(4) I *do* object to their use of busty models to sell domain hosting.

What really has soured me on them is reading about other people's
problems, the most egregious examples are of whole domains yanked for
questionable reasons.

Examples:

http://blog.wired.com/27bstroke6/2007/01/godaddy_defends.html
http://blog.wired.com/27bstroke6/2008/03/godaddy-silence.html

A bunch more: http://nodaddy.com/

It's funny that they're so eager to yank stuff given where having
their own advert yanked from TV got them.

Then there's the head of GoDaddy, Mr. Parsons. Have a look-see:

http://mccarthy.vg/articles/05/06/21/1238206.shtml

The link above is a blog post about Mr. Parson's defense of torture at
Guantánamo Bay. I think I'll take my business elsewhere.

Cheers,
-- 
Cristóbal M. Palmer
http://tinyurl.com/3apraw "They also abandoned other volumes, later,
while fleeing from the librarians."