[TriLUG] TWC BC periodic internet disconnections

[Lance A. Brown]

Bill Farrow said the following on 4/11/2013 09:56:
> We are using a TWC BC provided Ubee DDW3611 modem (details below), and
> we have a static IP.  Connected to the modem is an Ubuntu 12.04 server
> running Zentyal 3.0 (Small Business Server).  This Linux server is
> configured with a static IP on the WAN and  uses a fairly complex
> iptables firewall config.  The Ubee modem is configured with a static
> IP, and the server uses that as the gateway IP.

If you don't need all the capabilities of the Ubee modem (VOIP,
wireless, etc.), contact customer service and request they replace it
with a plain old Motorola Surfboard. :-)  That's what I did.  My Ubee
was falling offline regularly and they finally sent a tech out.  He
redid all the cable connectors from the main drop to my desk and
replaced the Ubee with a Surfboard.  Problems solved.

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