[TriLUG] Nooelec experience

[Pete Soper]

In my opinion this would be a rash act.
-Pete

On 09/12/2014 04:08 PM, Scott Chilcote wrote:
> On 09/12/2014 01:32 PM, Hariharan Gopalan wrote:
>> Thanks Joe, unfortunately I paid using paypal, and paypal only allows 45
>> days to open a dispute.
>>
>>
> Hariharan:
>
> I recommend taking your complaint to the public, in a BIG way!
>
> Go to www.consumerist.com and submit a description of the problem that
> you had with nooelec.  Try to be as fair and objective as possible, but
> start putting descriptions of your problem out where people can see it.
> Don't forget twitter and facebook if you use either of those services.
> Most retail companies do not want public complaints about rip-offs
> circulating on the internet.  But if it comes to that, they would much
> rather see those complaints resolved just as publicly.
>
> There may be other public forums (fora?) where you can post consumer
> complaints, if you check around.  There's Angie's List, but that's a pay
> service that I haven't tried.  Look for public forums that people who
> might buy from Nooelec.  Some TV news stations have consumer advocates.
> I haven't watched it in years, so I don't know if there's a local one or
> not.
>
> I recommend avoiding poisoning the well, so that they want to do the
> right thing and deal fairly with you.
> Once they realize that you are not going to quietly walk away, and will
> probably lose sales by ignoring you - they might just come across with
> your goods!
>
>     Scott C.
>