[TriLUG] Anyone pay their raleigh utility bill on line?

[tj via TriLUG]

LOL
had the same issue online :P...
the first one failed during charging my CC, and I went back the main page
to retry again, the site said failed again
ok...
back to old-school by paying with CC on the phone, this was working.
and surprise....
my CC got charged 2 times :P.. what a lousy their website.

paying by phone always works on my understanding :)
I will stick with this.



On Wed, Feb 17, 2016 at 10:45 AM, Aaron Cody Weaver via TriLUG <
trilug at trilug.org> wrote:

> I pay mine through mint bills
>
> On Wed, Feb 17, 2016 at 10:33 AM Mauricio Tavares via TriLUG <
> trilug at trilug.org> wrote:
>
> > On Wed, Feb 17, 2016 at 10:21 AM, James Jones via TriLUG
> > <trilug at trilug.org> wrote:
> > > All,
> > >
> > > I have tried all morning to login to the raleigh nc utility billing
> > website
> > > to pay my bill. Each time I try, I receive a message "The system is
> > > currently unavailable. Please try back again later".
> > >
> > > I even tried to retrieve my username & password, but on username, it
> > fails
> > > on my account number says it is an invalid account number. A number
> being
> > > copied directly from my bill.
> > >
> > > I called their customer service and was told that I was the only person
> > > complaining about the website, so it must be my problem. I tried 4
> >
> >       Translation: we know it is a problem but we plan on quietly
> > fixing it without admitting it.
> >
> >       That said, I would have called their tech support and state you
> > can't login and let them go through their tier 1 checklist. Just
> > remind them you want their name so if you pay late you want to provide
> > the name of who made that happen.
> >
> > > different browsers and received the same results. I even rebooted my
> > ubuntu
> > > computer ( something I reserve for windows pc's ).
> > >
> > > Anyone have a contact to raleigh nc's IT department?
> > >
> >       I was going to suggest to just pay through the phone but it
> > might be better to come up with the time to go pay in person so you
> > have a receipt. Not easy to do because of their hours but...
> >
> > > jcj   KK4VUS
> > >
> > > --
> > > Jc Jones
> > > Blogs -
> > > http://www.wendellgeek.com/weblog/
> > > http://www.wendellgeek.com/kixtech/
> > > --
> > > This message was sent to: raubvogel at gmail.com <raubvogel at gmail.com>
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> > --
> > This message was sent to: Cody Weaver <wrestcody at gmail.com>
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> --
> Thanks,
>
> Cody Weaver
> wrestcody at gmail.com
> --
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