[TriLUG] Anyone pay their raleigh utility bill on line?

[tj via TriLUG]

hahahah, remind me on discover card ads ->
https://www.youtube.com/watch?v=F8L2cI8brzQ

sorry for being OOT, can't handle it :)

On Wed, Feb 17, 2016 at 2:58 PM, Mauricio Tavares via TriLUG <
trilug at trilug.org> wrote:

> On Wed, Feb 17, 2016 at 2:55 PM, Roger W. Broseus via TriLUG
> <trilug at trilug.org> wrote:
> > Don't feel special: in DC, the Pepco web page doesn't work well in
> Firefox:
> > I have to resort to using Epiphany. To their credit, the feature to
> program
> > one's thermostat for timed set-backs, is nice.
> >
> > I gave up on their customer support about such issues: it was a
> never-ending
> > circle of frustration, dealing with Pepco and their web support
> contractor.
> >
>       "Hi. My name is Peggy"
>
> > --
> > Roger W. Broseus - Linux User
> >     Email: RogerB at bronord.com
> >     Web Site: www.bronord.com
> >
> >
> > On 02/17/2016 01:25 PM, tj via TriLUG wrote:
> >>
> >> LOL
> >> had the same issue online :P...
> >> the first one failed during charging my CC, and I went back the main
> page
> >> to retry again, the site said failed again
> >> ok...
> >> back to old-school by paying with CC on the phone, this was working.
> >> and surprise....
> >> my CC got charged 2 times :P.. what a lousy their website.
> >>
> >> paying by phone always works on my understanding :)
> >> I will stick with this.
> >>
> >>
> >>
> >> On Wed, Feb 17, 2016 at 10:45 AM, Aaron Cody Weaver via TriLUG <
> >> trilug at trilug.org> wrote:
> >>
> >>> I pay mine through mint bills
> >>>
> >>> On Wed, Feb 17, 2016 at 10:33 AM Mauricio Tavares via TriLUG <
> >>> trilug at trilug.org> wrote:
> >>>
> >>>> On Wed, Feb 17, 2016 at 10:21 AM, James Jones via TriLUG
> >>>> <trilug at trilug.org> wrote:
> >>>>>
> >>>>> All,
> >>>>>
> >>>>> I have tried all morning to login to the raleigh nc utility billing
> >>>>
> >>>> website
> >>>>>
> >>>>> to pay my bill. Each time I try, I receive a message "The system is
> >>>>> currently unavailable. Please try back again later".
> >>>>>
> >>>>> I even tried to retrieve my username & password, but on username, it
> >>>>
> >>>> fails
> >>>>>
> >>>>> on my account number says it is an invalid account number. A number
> >>>
> >>> being
> >>>>>
> >>>>> copied directly from my bill.
> >>>>>
> >>>>> I called their customer service and was told that I was the only
> person
> >>>>> complaining about the website, so it must be my problem. I tried 4
> >>>>
> >>>>        Translation: we know it is a problem but we plan on quietly
> >>>> fixing it without admitting it.
> >>>>
> >>>>        That said, I would have called their tech support and state you
> >>>> can't login and let them go through their tier 1 checklist. Just
> >>>> remind them you want their name so if you pay late you want to provide
> >>>> the name of who made that happen.
> >>>>
> >>>>> different browsers and received the same results. I even rebooted my
> >>>>
> >>>> ubuntu
> >>>>>
> >>>>> computer ( something I reserve for windows pc's ).
> >>>>>
> >>>>> Anyone have a contact to raleigh nc's IT department?
> >>>>>
> >>>>        I was going to suggest to just pay through the phone but it
> >>>> might be better to come up with the time to go pay in person so you
> >>>> have a receipt. Not easy to do because of their hours but...
> >>>>
> >>>>> jcj   KK4VUS
> >>>>>
> >>>>> --
> >>>>> Jc Jones
> >>>>> Blogs -
> >>>>> http://www.wendellgeek.com/weblog/
> >>>>> http://www.wendellgeek.com/kixtech/
> >>>>> --
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> >>>>
> >>>> that address.
> >>>>>
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> >>>>
> >>>> --
> >>>> This message was sent to: Cody Weaver <wrestcody at gmail.com>
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> >>>
> >>> that
> >>>>
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> >>> --
> >>> Thanks,
> >>>
> >>> Cody Weaver
> >>> wrestcody at gmail.com
> >>> --
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