[TriLUG] Anyone pay their raleigh utility bill on line?

[Glenn Hennessee via TriLUG]

I used it today without any problem. Firefox on Ubuntu 15.10.
On Feb 18, 2016 3:02 PM, "via TriLUG" <trilug at trilug.org> wrote:

> On 2016-02-17 10:21, James Jones via TriLUG wrote:
>
> All,
>>
>> I have tried all morning to login to the raleigh nc utility billing
>> website
>> to pay my bill. Each time I try, I receive a message "The system is
>> currently unavailable. Please try back again later".
>>
>> I even tried to retrieve my username & password, but on username, it fails
>> on my account number says it is an invalid account number. A number being
>> copied directly from my bill.
>>
>> I called their customer service and was told that I was the only person
>> complaining about the website, so it must be my problem. I tried 4
>> different browsers and received the same results. I even rebooted my
>> ubuntu
>> computer ( something I reserve for windows pc's ).
>>
>> Anyone have a contact to raleigh nc's IT department?
>>
>> jcj KK4VUS
>>
>> --
>> Jc Jones
>> Blogs -
>> http://www.wendellgeek.com/weblog/ [1]
>> http://www.wendellgeek.com/kixtech/ [2]
>>
>
> Hah. I had the exact same issue. Contacted them, and they brushed it under
> the
> rug the same way. I've had a pattern of issues with their site; it honestly
> seems like every time to go to pay something, it's down or something goes
> wrong.
> I've seen 500s, database errors, all kinds of nasty stuff.
>
> Going to try to setup some payment system outside that site because
> it's a disaster...not sure I want my credit card going through it,
> although I
> suppose it's too late for that ¯\_(ツ)_/¯
>
> - Erik
> --
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