[TriLUG] Anyone pay their raleigh utility bill on line?

tj via TriLUG trilug at trilug.org
Fri Feb 19 08:42:36 EST 2016


just for remainder..
when you CC payment does got through due on ther web payment timeout. do
NOT to  restart CC payment again :P
wait for 10 mins and check your CC account to know any pending payment...

I got double payment ha!!!!
silly me not checking my CC account..


On Thu, Feb 18, 2016 at 9:16 PM, James Jones via TriLUG <trilug at trilug.org>
wrote:

> I received an email from them today, saying:
>
>  We apologize for the inconvenience, however you should be able to make
> payment at this time.
>
> I tried with both Firefox & Chrome in Ubuntu and both worked. Rather slow
> login, but finally logged in.
>
> jcj  KK4VUS
>
>
>
> On Thu, Feb 18, 2016 at 5:00 PM, Glenn Hennessee via TriLUG <
> trilug at trilug.org> wrote:
>
> > I used it today without any problem. Firefox on Ubuntu 15.10.
> > On Feb 18, 2016 3:02 PM, "via TriLUG" <trilug at trilug.org> wrote:
> >
> > > On 2016-02-17 10:21, James Jones via TriLUG wrote:
> > >
> > > All,
> > >>
> > >> I have tried all morning to login to the raleigh nc utility billing
> > >> website
> > >> to pay my bill. Each time I try, I receive a message "The system is
> > >> currently unavailable. Please try back again later".
> > >>
> > >> I even tried to retrieve my username & password, but on username, it
> > fails
> > >> on my account number says it is an invalid account number. A number
> > being
> > >> copied directly from my bill.
> > >>
> > >> I called their customer service and was told that I was the only
> person
> > >> complaining about the website, so it must be my problem. I tried 4
> > >> different browsers and received the same results. I even rebooted my
> > >> ubuntu
> > >> computer ( something I reserve for windows pc's ).
> > >>
> > >> Anyone have a contact to raleigh nc's IT department?
> > >>
> > >> jcj KK4VUS
> > >>
> > >> --
> > >> Jc Jones
> > >> Blogs -
> > >> http://www.wendellgeek.com/weblog/ [1]
> > >> http://www.wendellgeek.com/kixtech/ [2]
> > >>
> > >
> > > Hah. I had the exact same issue. Contacted them, and they brushed it
> > under
> > > the
> > > rug the same way. I've had a pattern of issues with their site; it
> > honestly
> > > seems like every time to go to pay something, it's down or something
> goes
> > > wrong.
> > > I've seen 500s, database errors, all kinds of nasty stuff.
> > >
> > > Going to try to setup some payment system outside that site because
> > > it's a disaster...not sure I want my credit card going through it,
> > > although I
> > > suppose it's too late for that ¯\_(ツ)_/¯
> > >
> > > - Erik
> > > --
> > > This message was sent to: glenn.hennessee at gmail.com <
> > > glenn.hennessee at gmail.com>
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> > This message was sent to: jc jones <jc.jones at tuftux.com>
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>
>
>
> --
> Jc Jones
> Blogs -
> http://www.wendellgeek.com/weblog/
> http://www.wendellgeek.com/kixtech/
> --
> This message was sent to: fendy <bimasakti at gmail.com>
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