[TriLUG] Anyone pay their raleigh utility bill on line?

[tj via TriLUG]

I mean, Does not goes through due on their web payment timeout....

On Fri, Feb 19, 2016 at 8:42 AM, tj <bimasakti at gmail.com> wrote:

> just for remainder..
> when you CC payment does got through due on ther web payment timeout. do
> NOT to  restart CC payment again :P
> wait for 10 mins and check your CC account to know any pending payment...
>
> I got double payment ha!!!!
> silly me not checking my CC account..
>
>
> On Thu, Feb 18, 2016 at 9:16 PM, James Jones via TriLUG <trilug at trilug.org
> > wrote:
>
>> I received an email from them today, saying:
>>
>>  We apologize for the inconvenience, however you should be able to make
>> payment at this time.
>>
>> I tried with both Firefox & Chrome in Ubuntu and both worked. Rather slow
>> login, but finally logged in.
>>
>> jcj  KK4VUS
>>
>>
>>
>> On Thu, Feb 18, 2016 at 5:00 PM, Glenn Hennessee via TriLUG <
>> trilug at trilug.org> wrote:
>>
>> > I used it today without any problem. Firefox on Ubuntu 15.10.
>> > On Feb 18, 2016 3:02 PM, "via TriLUG" <trilug at trilug.org> wrote:
>> >
>> > > On 2016-02-17 10:21, James Jones via TriLUG wrote:
>> > >
>> > > All,
>> > >>
>> > >> I have tried all morning to login to the raleigh nc utility billing
>> > >> website
>> > >> to pay my bill. Each time I try, I receive a message "The system is
>> > >> currently unavailable. Please try back again later".
>> > >>
>> > >> I even tried to retrieve my username & password, but on username, it
>> > fails
>> > >> on my account number says it is an invalid account number. A number
>> > being
>> > >> copied directly from my bill.
>> > >>
>> > >> I called their customer service and was told that I was the only
>> person
>> > >> complaining about the website, so it must be my problem. I tried 4
>> > >> different browsers and received the same results. I even rebooted my
>> > >> ubuntu
>> > >> computer ( something I reserve for windows pc's ).
>> > >>
>> > >> Anyone have a contact to raleigh nc's IT department?
>> > >>
>> > >> jcj KK4VUS
>> > >>
>> > >> --
>> > >> Jc Jones
>> > >> Blogs -
>> > >> http://www.wendellgeek.com/weblog/ [1]
>> > >> http://www.wendellgeek.com/kixtech/ [2]
>> > >>
>> > >
>> > > Hah. I had the exact same issue. Contacted them, and they brushed it
>> > under
>> > > the
>> > > rug the same way. I've had a pattern of issues with their site; it
>> > honestly
>> > > seems like every time to go to pay something, it's down or something
>> goes
>> > > wrong.
>> > > I've seen 500s, database errors, all kinds of nasty stuff.
>> > >
>> > > Going to try to setup some payment system outside that site because
>> > > it's a disaster...not sure I want my credit card going through it,
>> > > although I
>> > > suppose it's too late for that ¯\_(ツ)_/¯
>> > >
>> > > - Erik
>> > > --
>> > > This message was sent to: glenn.hennessee at gmail.com <
>> > > glenn.hennessee at gmail.com>
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>> > This message was sent to: jc jones <jc.jones at tuftux.com>
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>>
>>
>>
>> --
>> Jc Jones
>> Blogs -
>> http://www.wendellgeek.com/weblog/
>> http://www.wendellgeek.com/kixtech/
>> --
>> This message was sent to: fendy <bimasakti at gmail.com>
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>>
>
>